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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria C Duran

August 12, 2026

5  out of  5
rating by Maria C Duran
"Ekko is always such as fine and very helpful not
To mention very understanding and very supportive
In any questions or situations
Recommended Rhea and her team 100%
Actually he is the only person I’ll said that have very positive and professional attitude I want to mention that Miguelina is the other person that help me and my family with any other matters insurance related"
We responded:
"Thank you, Maria, we love seeing reviews like this! We are grateful to have hard-working team members, like Miguelina, who go above and beyond to ensure our customers have a great experience at our agency. We are happy we could help and support you and we're always here for you!"
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Drew Kirschnick

August 9, 2026

5  out of  5
rating by Drew Kirschnick
"Been working with Rhea Baker for years. Always good service and helpful team. Also, Ekko is awesome."
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Young Ahn

August 6, 2026

5  out of  5
rating by Young Ahn
"Rhea’s office and team is great. There are lots of ways to not talk to a single person and get things done only online these days. But having a trusted community partner who can be a resource is different than receiving a generic email from a salesperson who sells insurance. Real people and real conversations on important decisions are so valuable- Rhea’s team over the years (including Alexander) has shown this."
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Robin Broadnax

July 27, 2026

5  out of  5
rating by Robin Broadnax
"I had a great call with Alex this morning about my insurance policies and how they can help me with changes I am experiencing at this stage in life. He did a great job."
We responded:
"Robin, Change is life is always a lot to deal with - we are here to try and make any transitions easier for you. I will call you soon to touch base. Warm Regards, Rhea - owner"
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Ultressa Diamond

July 20, 2026

5  out of  5
rating by Ultressa Diamond
"Ekko, provided me with exemplary customer service with assisting me with an issue that he got done swiftly. I appreciated him taking the time to call and follow up on the issue, getting it rectified quickly. His exhibited incredible professionalism and kindness, which I appreciated."
We responded:
"Ultressa! Hello - so nice to hear from you and that you had an Excellent experience with Ekko. It is our pleasure to give you the best service plus value for your insurance dollar. "
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Daniel Mills

July 17, 2026

5  out of  5
rating by Daniel Mills
"Always excellent service over many, many years. Much appreciated 👏!"
We responded:
"Hi Daniel,

Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience. It means a lot to hear that you’ve consistently received excellent service with us over many years—your continued trust is truly valued. 👏

If you have any new insurance needs or would like a quote, just let us know—we’re always happy to help."
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Shardae Brantley

July 9, 2026

5  out of  5
rating by Shardae Brantley
"Ekko was amazing helped with my renters insurance and even got me interested in a savings account. Professional, customer service oriented, and products you understand kuddos State farm!"
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Aaron

June 27, 2026

5  out of  5
rating by Aaron
"Cheap and reliable renters insurance"
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K A Arrowsmith

June 24, 2026

5  out of  5
rating by K A Arrowsmith
"Discussed with Lily B. changes for upcoming move re: updating my Car and Life Insurance policies. She was very informative and cheerful. It was a good experience."
We responded:
"Thank you so much for letting us know you had a great experience with Lily. In an AI world nothing replaces having a real person to help you! "
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Yvonne Carpenter

June 22, 2026

5  out of  5
rating by Yvonne Carpenter
"Lily was so helpful this morning, helping me pay my bill and setting up automatic payments. Thanks for employing such helpful people!"
We responded:
"Yvonne, making life easy for you is what we strive for! I am so glad you had a great experience with Lily! "
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Azhar Rakib

June 16, 2026

5  out of  5
rating by Azhar Rakib
"Natalie was great and the whole process is great thanks"
We responded:
"Azhar, I am pleased that you had an excellent experience with Natalie for your Auto Insurance. We are here to support you - as you enjoy your new life here in VA"
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andres villao

June 3, 2026

5  out of  5
rating by andres villao
"Increíble, me ayudaron con toda la información y asesoramiento para mi compañía, y con mi seguro personales, Miguelina es la mejor Agente!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Francisco antonio Espinal peña

Francisco antonio Espinal peña

June 1, 2026

5  out of  5
rating by Francisco antonio Espinal peña
"Muy buenas atenciones,,vuen carisma para los clientes,,, la verdad que (miguelina) saves atender vien a sus clinte quede encancantado de sus atencion asia mi personas puedo recomendarla 100 x 100"
We responded:
"¡Muchísimas gracias por tu reseña! 😊 Nos alegra muchísimo saber que tuviste una excelente experiencia y que disfrutaste tanto la atención y el trato de Miguelina.

Para nosotros es muy importante que nuestros clientes se sientan bien atendidos y acompañados. Gracias por recomendarla al 100% y por confiar en nuestro servicio. ¡Te esperamos pronto! 💛"
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Chelsey

May 28, 2026

5  out of  5
rating by Chelsey
"Ekko was so kind and helpful! He made the process so easy. Would highly recommend!"
We responded:
"Chelsey, I am so happy that we were able to make your Renters Insurance process Fast and Easy and Caring. Ekko is a valued member of my team. I really appreciate that you came to us as a referral from another customer. Don't keep us a secret. And we can also help you with Auto Insurance and Saving for Retirement.

Welcome Aboard!"
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Ahmed Ahmed

May 21, 2026

5  out of  5
rating by Ahmed Ahmed
"Alexander lopez was awesome !!!, very informative, genuine and kind"
We responded:
"Ahmed, thank you so much for letting me know Alex did a great job for you. He is awesome"
Profile photo of Carolina Latessa

Carolina Latessa

May 14, 2026

5  out of  5
rating by Carolina Latessa
"I have worked with this office for a few years, and they have been great for both personal and commercial insurance needs of all kinds- life, auto, renters, home. Thankfully, have not had to file a claim, so I can’t speak to that.
Specifically Alex does an excellent job at customer service- helpful, personable, and patient !"
We responded:
"Carolina, thank you for taking the time to share your experience! We’re grateful you’ve trusted our office for all types of coverage—from life and auto to renters and home, as well as commercial needs. We’ll be sure to recognize Alex for the excellent service you mentioned. Thanks again!"
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Rick Zeltser

May 13, 2026

5  out of  5
rating by Rick Zeltser
"I appreciate Alex’s professionalism"
We responded:
"Hi Rick—thank you for the 5-star review! We truly appreciate your kind words about Alex’s professionalism. We’re here whenever you need us!"
Profile photo of Jocelin Lee

Jocelin Lee

May 8, 2026

5  out of  5
rating by Jocelin Lee
"Had a great experience switching to State Farm for our home and auto insurance. Alex in particular spent a lot of time educating and explaining to me insurance options. I highly recommend working with Rhea Baker’s team!"
We responded:
"Thank you so much for the great 5-star review! We’re glad you had a smooth experience switching your home and auto insurance to State Farm. We especially appreciate you sharing how much time Alex took to educate and explain your options—our team is here to make sure you feel confident in your coverage. We truly appreciate your recommendation of Rhea Baker’s team!
"
Profile photo of Tyler Yared

Tyler Yared

May 7, 2026

5  out of  5
rating by Tyler Yared
"I was helped by Alex, as a first time renter and getting my auto insurance he was extremely helpful! I got a great price and a lot of very useful information!"
We responded:
"Tyler, thank you so much for sharing. We really want you to understand your insurance and how it works so that you can choose the right protection for your needs and point of life don’t forget to take advantage of our other services to help you grow for your future.
"
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Emma Chattin

May 4, 2026

5  out of  5
rating by Emma Chattin
"I've been with Rhea Baker for several years, and Lily did a wonderful job taling care of my needs today! Thanks so much!"
We responded:
"Hi Emma—thank you for the 5-star review! We’re glad you’re happy with your great price, and we truly appreciate your loyalty to Rhea Baker over the years. We’ll be sure to pass along your kind words to Lily for taking great care of your needs today. Thanks again!"
Profile photo of Nicole Howard

Nicole Howard

April 24, 2026

5  out of  5
rating by Nicole Howard
"Rhea was very careful, knowledge, experienced and 100% in my corner for my particular life insurance needs! I'm so very grateful to have found her!"
We responded:
"Nicole, It was my honor to get you the right coverage for your needs and budget! Live insurance is something very personal, and means different things at different stages of life. I am glad that we have you covered!"
Profile photo of Phyllis Kohlmann

Phyllis Kohlmann

April 9, 2026

5  out of  5
rating by Phyllis Kohlmann
"Alexander was extremely helpful as we discussed insurance options. Rhea Baker and her team are great to work with"
We responded:
"Phyllis - Thank you so much for taking the time to let everyone know that our office does a great job handling your insurance. I always like to recognize when my team goes above and beyond! Your kind words mean the world to us. And I will buy Alex Lunch to say thank you for taking care of you so well!"
Profile photo of John Swift

John Swift

April 9, 2026

5  out of  5
rating by John Swift
"Alexander was VERY helpful and obviously an expert."
We responded:
"Thanks for sharing your review! We’re so glad Alexander was very helpful and that you felt taken care of by an expert. If you ever need anything, we’re here for you!"
Profile photo of Alejandra Garcia-Meza

Alejandra Garcia-Meza

April 7, 2026

5  out of  5
rating by Alejandra Garcia-Meza
"Good, clear communication and all around good service working with Alexander!"
We responded:
"Alejandra - thank you for letting me know that Alexander was great with service. My daughter lives out of state in an area where State Farm is not, and we spent soooo much time trying to talk to a real person at one of our competitors. I take a lot of pride in making sure my team is friendly, available and knowledgeable. I really appreciate you supporting our small business! Warm Regards, Rhea. "
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Kathryn Hazlewood

March 26, 2026

5  out of  5
rating by Kathryn Hazlewood
"Very helpful"
We responded:
"Kathryn, I am so glad you found us to have a reasonable price. The longer you stay the better the rates become. We are glad to be your State Farm Agency of choice!"